ankieta

The LOC training - PRE TEST

Which Closing statement contains all the important elements?
Closing statement which contains: the summary of the most important benefits discussed during the call; next steps for you and for the customer; checking for acceptance.
Closing statement which contains: an action plan; next steps for you and for the customer; checking for acceptance.
Closing statement which contains: the summary of all advantages discussed during the call; next steps for you; checking for acceptance.
Closing statement which contains: the summary the most important benefits discussed during the call and an action plan.